Kristin Falk is a great service representative. She goes above and beyond to help. Thank you Kristin

Kristin is an absolute gem and the best! She is so knowledgeable, patient, and kind.

Kristen is my service associate and is always putting customers first. any issues with the car she explains in detail and you decide to fix it now or later. she will you if it is OK to wait. honest and great employee!

Love this Dealership! Jack and Mike are the best! Love my new 2026 CRV Trail Sport in the Ash Green!! Thank you for everything!!

In early February, I purchased a vehicle with the expectation, as detailed in the contract, of receiving a second key; Despite a month of efforts to resolve this issue, the sales team has been unresponsive to my inquiries, saying there is nothing they can do to fix the inconvenience. Moreover, I feel that my concerns have been overlooked since the sale was completed. This experience has been quite frustrating. I think it's a good idea for potential buyers to conduct thorough research and do due diligence before finalizing any agreements.

Took my car in for the fuel pump recall told me they needed to replace the fuel pump module which was not covered under the recall $270.00 then they said the car was in the bay and would not start battery was dead even though when i left to go there it was 19 degrees out and it started fine another $172.00. As i sat in the waiting area the girl would come out telling all the customers they needed new windshield wipers and brake fluid flushes just trying to get as much as they can from people. then when you pay they charge you 3.5% for using your credit card even though they can deduct what credit card companies charge them off taxes. This is the second new Honda we bought first back in 2006 which was much better quality than the 2018. Will not ever buy a new Honda and will never take our car back to this dealer.

3% surcharge when paying with a credit card…..really? I can understand a small summer only business but not a major car dealership

Always a pleasure to Work Kristen and the service team, Friendly and professional. They are always there for me , the job is always done well, speedy and prices are fair! I trust the work they do on my car and I feel safe and secure leaving !! Most recent job was brakes and rotors , car drove like new!! Two weeks later , a piece of metal Was stuck in my tire, I brought it in and it was done within 45 mins!

I could not be happier with my experience with Jack Thompson and Mike the Manager!!! I've worked at a High End Dealership and have to say that Causeway Honda has surpassed the way that they treat their customers!! You guys rock!! Love my 2025 CRV Sport Hybrid L!! They're very upfront with pricing and strive to make sure you're comfortable with everything before you leave. Lifetime fan!!

They rip people off. I can’t understand why they force you to buy something you don’t want like a tire package and key replacement package. Be warned that you get ripped off and they treat customers poorly.

Extremely condescending it seemed as I was being integrated by the police; only assuming never have been . Her tone was complete anger. I went in to look at an accord EX-L and she brings me a touring and I told her no. She said maybe we can get you in this for an EX-L price then proceed to try and sell for full sticker. Yelled at me for being on my phone while we went back and forth. I tried to explain since you brought me something I wasn’t considering I needed to get some more information before I would make any decisions. I was totally ready to purchase on the spot. However they way she treated me from the minute I walked in the door I should have either left right away or asked for a different sales person. She completely wasted my time and put me in a bad mood. If she were honest and said we don’t have any EX-L it would have been one thing but it kindly came across as a bait and switch thing.

Fantastic experience with very transparent pricing. Causeway offered a very good offer for my trade-in and sold me a CRV at MSRP. From the time I arrived, we agreed to a price in less than 15 minutes. Was a pleasure working with Adrian and will go to him again in the future.

Found the specific model and color combination we were looking for at Causeway via on-line search. We live about an hour away from the dealer, so I called to talk to a sales person. Rob Papciak not only worked with me to get a good price, but we did all of the work over the phone or via text and email, they filled out all the paperwork for me in advance and Rob personally delivered the car (and the paperwork) to my home. Easiest car purchase I have ever done, and Rob couldn't have been easier to work with - he kept me in the loop on every step of the way. Looking for a second car now, and have given Rob (and Causeway) the greenlight to do another deal, given the ease of the transaction. I'd give 6 starts if I could.

I drove 1hr 1/2 Just to have my oil changed, brake and transmission fluid change. Very reasonable pricing. Service is beyond exceptional. Courtesy is phenomenal. Was able to get it all done, Highly recommend Causeway Honda Service to all my friends/family and neighbors! Thank you Amanda Goglia (Service Advisor)

Worked with Kristin today on my service. She was absolutely a pleasure to work with. Both her guidance and professionalism are absolutely outstanding. I always look forward to working with her every time I bring my CR-V in for service. Thank you once again Kristin for your great work.