Took my car in for the fuel pump recall told me they needed to replace the fuel pump module which was not covered under the recall $270.00 then they said the car was in the bay and would not start battery was dead even though when i left to go there it was 19 degrees out and it started fine another $172.00. As i sat in the waiting area the girl would come out telling all the customers they needed new windshield wipers and brake fluid flushes just trying to get as much as they can from people. then when you pay they charge you 3.5% for using your credit card even though they can deduct what credit card companies charge them off taxes. This is the second new Honda we bought first back in 2006 which was much better quality than the 2018. Will not ever buy a new Honda and will never take our car back to this dealer.

3% surcharge when paying with a credit card…..really? I can understand a small summer only business but not a major car dealership

Always a pleasure to Work Kristen and the service team, Friendly and professional. They are always there for me , the job is always done well, speedy and prices are fair! I trust the work they do on my car and I feel safe and secure leaving !! Most recent job was brakes and rotors , car drove like new!! Two weeks later , a piece of metal Was stuck in my tire, I brought it in and it was done within 45 mins!

I could not be happier with my experience with Jack Thompson and Mike the Manager!!! I've worked at a High End Dealership and have to say that Causeway Honda has surpassed the way that they treat their customers!! You guys rock!! Love my 2025 CRV Sport Hybrid L!! They're very upfront with pricing and strive to make sure you're comfortable with everything before you leave. Lifetime fan!!

They rip people off. I can’t understand why they force you to buy something you don’t want like a tire package and key replacement package. Be warned that you get ripped off and they treat customers poorly.

Extremely condescending it seemed as I was being integrated by the police; only assuming never have been . Her tone was complete anger. I went in to look at an accord EX-L and she brings me a touring and I told her no. She said maybe we can get you in this for an EX-L price then proceed to try and sell for full sticker. Yelled at me for being on my phone while we went back and forth. I tried to explain since you brought me something I wasn’t considering I needed to get some more information before I would make any decisions. I was totally ready to purchase on the spot. However they way she treated me from the minute I walked in the door I should have either left right away or asked for a different sales person. She completely wasted my time and put me in a bad mood. If she were honest and said we don’t have any EX-L it would have been one thing but it kindly came across as a bait and switch thing.

Fantastic experience with very transparent pricing. Causeway offered a very good offer for my trade-in and sold me a CRV at MSRP. From the time I arrived, we agreed to a price in less than 15 minutes. Was a pleasure working with Adrian and will go to him again in the future.

Found the specific model and color combination we were looking for at Causeway via on-line search. We live about an hour away from the dealer, so I called to talk to a sales person. Rob Papciak not only worked with me to get a good price, but we did all of the work over the phone or via text and email, they filled out all the paperwork for me in advance and Rob personally delivered the car (and the paperwork) to my home. Easiest car purchase I have ever done, and Rob couldn't have been easier to work with - he kept me in the loop on every step of the way. Looking for a second car now, and have given Rob (and Causeway) the greenlight to do another deal, given the ease of the transaction. I'd give 6 starts if I could.

I drove 1hr 1/2 Just to have my oil changed, brake and transmission fluid change. Very reasonable pricing. Service is beyond exceptional. Courtesy is phenomenal. Was able to get it all done, Highly recommend Causeway Honda Service to all my friends/family and neighbors! Thank you Amanda Goglia (Service Advisor)

Worked with Kristin today on my service. She was absolutely a pleasure to work with. Both her guidance and professionalism are absolutely outstanding. I always look forward to working with her every time I bring my CR-V in for service. Thank you once again Kristin for your great work.

Worked with Matt today on my service. He was absolutely a pleasure to work with. His guidance and professionalism is second to none. I look forward to working with Matt the next time bring my car in for service.

Dylan Sloan is one of the most knowledgeable sales consultant in Causeway Honda, he demonstrates care for his customers at anytime & helps to find answers when buying, leasing of financing. He showed me his passion to help me buying cars for the past few years. Thank you for all your help

While the Honda Odyssey is nice, this place is a scam. From switching APR's to switching car prices to inflating monthly payments. They will screw you at every chance. I will never go back to this dealership. The smiles they show are because they know how much money they're going to scam you out of. Buy beware.

Sean is a great salesman ! Friendly and courteous care! Made process of buying car so easy! Highly recommend you go to him and buy your next car!

Rob Matthews was our sales consultant at Causeway Honda and he was excellent! He took his time to explain in detail the process of purchasing a car. After spending a great deal of time explaining the workings of all the cars parts and electronics (which we are not familiar with), Rob told us not to hesitate to come back or call if we have any problems. Kristen Falk is the service dept. is also wonderful and always a great help. Great experience all around from start to finish!

I was very happy with the dealership. They were friendly, responsive, and patient. My sales consultant, Sean, was excellent. He answered all of my questions and was very helpful.

Everyone at the dealership is so friendly, nice, and super helpful! They answered any questions I had when I leased a new car and they made sure I knew everything I needed to know. I had a great experience, thank you Sean!

great people no pressure from sales person would recommend to any one very knowledgeable answers all question asked will be back for service as needed

Came to Causeway Honda for looking for a Honda Minivan. As soon as we walked in door met Matt Clark. Greeted us with smile He asked us what we were looking for and our plans. From start to finish of buying process he was helpful , patient and not pressuring like many salesman We have had before . . My wife and I were pleasantly surprised

On February 8th, I had emailed Noemi to confirm if the price posted online was valid. She had responded back with "It is okay, that is not a problem. And The Honda Type-R is available and yes, the price that you see we have online, we will honor that price for you. And when would you like to come in and go over your options? And yes, you can call in my name is Noemi." Ok, great I got my answer so I was happy and was going to proceed with purchasing the car on February 9th. I called Noemi back on February 9th around 1:30pm and she had connected me with a sales person named Rob, we spoke and he took my information to run a credit report and stated that they would honor the price posted at $34,370 and give me a call back. Hours go by and no callback from that day. February 11th comes around and I call the dealership back to find out that Rob was off for that day! I spoke with Noemi telling her that I was extremely interested in starting the paperwork to seal the day, she said "ok, I will have another sales manager call you since they are currently busy"...waited and waited and the day was over. On February 12, I received a call from salesman Rob, and he informed me that they could not sell the car at the listed internet price but would sell it at MSRP plus accessories. I kindly declined and told him I was going to take my business elsewhere. Caveat emptor to any customer shopping here and be care of their antics.

The team at Causeway Honda are very knowledgeable. They are not pushy and they respectful of their potential customers. It is clear that this dealership is first class, it knows how to treat its customers and it employs staff that are very mindful of providing a good experience. I would highly recommend this dealership and my salesman, Luis Caro. Also, the finance staff are very knowledgeable, pleasant and easy to work with.

Car shopping can be nerve racking and intimidating. My experiences at causeway have always been easy, truthful and friendly. So grateful for everyones help there.

I was greeted by Michael P . Michael was extremely professional asked about my trade in and my interests then worked with me alongside Freddy Bauta to get the deal done . Tom at the finance and insurance desk walked me through my options rather than just throwing on a bunch of stuff I wouldn’t necessarily use . Much appreciated experience this hectic time of year . Merry Christmas to Michael , Freddy and Tom and much success in 2019 . God bless you and your families .

Just bought a new car from here, Sean was very helpful and couldn’t be easier to work with. Best experience I have had. Will definitely go back if I need another car

Rob Matthews made the difference! Very easy to communicate with. Had our best interest at heart. Smooth transaction. I would recommend Rob to interested friends.